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bett1 Delivery

We deliver your order via DPD, DHL or GLS. As soon as your order is dispatched, you will receive a dispatch notification by email stating which courier will be delivering your order. You can track your delivery using the tracking number provided in the email.

With DPD Predict you can track your parcel in real time via a live tracker and have its estimated time of arrival predicted to within half an hour. You will also be informed by e-mail about delivery options such as a desired postponement of the delivery date or an alternative drop-off location. https://www.dpd.com/de/en/empfangen/

Would you like your DHL parcel delivered on a specific day or to a person in the neighbourhood? Register for these and other services online with DHL at: https://www.dhl.de/en/privatkunden/wunschzustellung.html

Would you like to select a preferred day for a redelivery of your GLS parcel, give your parcel permission to be put on hold or have it redirected to a parcel shop? Then register with GLS online at: https://www.gls-pakete.de/en/glossary-private/parcel-delivery

Produkte, die nicht als Paket versendet werden können, werden per Spedition geliefert. Darunter fallen zum Beispiel Lattenroste. In diesem Fall meldet sich die Spedition vorab bei dir.

How are mattresses delivered by bett1.de?

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We deliver your BODYGUARD® Anti-Kartell-Matratze® specially compressed as a parcel (approx. 110 x 40 x 40 cm) right to your front door. The SuperBreeze® Kids Mattress is also delivered compactly in a parcel (approx. 37 x 37 x 55 cm) right to your front door. We deliver the BODYGUARD® Box Spring Mattress up to a size of 140 x 200 cm as a parcel right to your front door. However, for sizes of 160 x 200 cm or larger, a delivery company will deliver the BODYGUARD® box spring mattress to the nearest kerbside.

Mattress Mattress Size Package Size Delivery Method
BODYGUARD® Anti-Kartell-Matratze® all sizes approx. 110 x 40 x 40 cm package delivery
SuperBreeze® Kids Mattress all sizes approx. 37 x 37 x 55 cm package delivery
BODYGUARD® Box Spring Mattress till 140 cm width approx. 110 x 40 x 40 cm package delivery
BODYGUARD® Box Spring Mattress from 160 cm width approx. 110 x 45 x 45 cm spedition

How do I Unpack the BODYGUARD® Mattress?

Hurray: your mattress from bett1.de® has arrived. Before you can really get to sleep, you’ll need to unpack your mattress delivery with a bit of ceremony. It’s best to place the rolled-up mattress directly on your bed before carefully opening the foil. As soon as air reaches the vacuum-packed mattress, your bett1 mattress will immediately expand to its full size. After unpacking and opening the foil, you can sleep on your mattress after approx. 8 minutes.

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How Long Should You Leave a bett1 Mattress in its Compressed State?

Your bett1 Mattress should ideally not remain in its compressed state for longer than four weeks after delivery.

How is the BODYGUARD® Slatted Frame Delivered?

The BODYGUARD® Slatted Frame and the BODYGUARD® Slatted Frame Basic are delivered by a courier service. You must be at home to receive the delivery. The courier will contact you in advance to arrange a delivery time slot. Please note that couriers only deliver to the nearest kerbside.

What Are The Delivery Charges?

Delivery within Germany (excluding the islands) is free for orders over €49.00.

Ordee Value Shipping
from 49,00 € Standard and courier delivery: free of charge
under 49,00 € Standard Delivery: one-off 5,90 €

Does bett1.de Deliver Abroad?

For international orders, please visit our shops for Austria, Switzerland, Netherland, France, Poland and Spain.

Austria Switzerland Netherland France Spain Poland
bett1.at bett1.ch bett1.nl bett1.fr bett1.es bett1.pl

We can also deliver your order to other countries on request. Additional delivery charges may apply for international shipments. Please contact our customer service team for further details.

As soon as we receive your order, you will automatically receive an order confirmation by email. If you cannot find it in your inbox, please check your spam folder.

As soon as we have received your payment, we will dispatch your order within the timeframe stated on the product page. You can view the current bett1 delivery time for your order in the Service Portal under „My bett1“.

If you order several of the same item, they will usually arrive at the same time. However, due to varying delivery times and different shipping methods, we cannot guarantee that items from different orders will be delivered together.